THE TRUNK:
A REPOSITORY OF MY KNOWLEDGE |
EDUCATION
M.A. in Applied Linguistics
Emphasis: TESOL
Old Dominion University, Norfolk, USA
Graduated: May 2011
B.Sc. in Transport Engineering
Faculty of Maritime Studies and Transportation
University of Ljubljana, Slovenia, 1996
Dissertation Title: Air Transport of Passengers with Special Needs
Advisor: Dr. Ratko Zelenika
Degree in Socio-Linguistic Studies
Secondary School for Teaching, Natural Sciences and Mathemathics
Koper, Slovenia, 1989
Certificate of Completion of the Business English Intensive Course
Aspect International Language School, USA, 1995
CAE - Certificate in Advanced English
University of Cambridge, issued in Ljubljana, 1996
Certificate of Completion of the Course on SQL and PL/SQL
ORACLE Software d.o.o., Slovenia, 1997
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LANGUAGE PROFICIENCY
Language |
Comprehension |
Reading |
Writing |
Speaking |
Slovenian
(native language) |
Fluent |
Fluent |
Fluent |
Fluent |
Bosnian/Serbian* |
Fluent |
Fluent |
Proficient |
Proficient |
Croatian |
Proficient |
Proficient |
Advanced |
Advanced |
Italian |
Advanced |
Advanced |
Advanced |
Intermediate |
English |
Fluent |
Fluent |
Fluent |
Fluent |
French |
Beginner |
Beginner |
Beginner |
Beginner |
Spanish |
Beginner |
Beginner |
Beginner |
Beginner |
Cyrillic Alphabet |
/ |
Advanced |
Intermediate |
/ |
*I am aware of the differences between these two languages, however, they are similar enough for the purpose of evaluating my proficiency. |
COMPUTER SKILLS
- Expertise with Microsoft Word, Excel, PowerPoint and Access.
- Experienced in accessing and manipulating databases with SQL.
- Experienced in web & graphic design with Macromedia Dreamweaver & Fireworks, Adobe Photoshop and Microsoft Publisher. Check out the websites I designed!
- Elementary knowledge of PC administration. |
OTHER SKILLS
ORGANIZATIONAL SKILLS
- Managed project documentation on 5 major projects that were concluded successfully and on time.
- Coordinated business processes according to legislation to include the processes of Slovenia becoming a member of EU.
- Developed and coordinated the company's help desk service.
- Organized educational excursions for the university.
CUSTOMER RELATIONS SKILLS
- Handled customers' requests by phone or e-mail on a daily basis.
- Collaborated with customers in order to define, schedule, prioritize and/or modify requirements to meet customers' needs on a continuous and timely basis.
- Worked with project managers and coordinators from other Business Units to manage the development and implementation of projects and initiatives.
- Prepared and instructed classes for employee training.
TESTING AND PROBLEM-SOLVING SKILLS
- Experienced in technical/functional testing and implementation of software.
- Successfully performed problem-solving tasks on several projects.
- Extensive experience in identifying resources, gathering and reporting information with accuracy and thoroughness.
- Translated and/or composed technical documentation/user manuals. |
BASIC WORK CHARACTERISTICS AND PREFERENCES
Work Type: responsible, composed, introspective and questioning, effective working alone or as a cooperative team member.
Values: solidariety, integrity, consistency, balance.
Environment: supportive atmosphere, security, flexibility.
Tasks: working with objects and ideas, excellent attention to details. |
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